News & Events

Discover the latest MedWatch news, learn about upcoming events we’ll be attending, and view press releases to keep up with the latest company developments.

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Company News

Stay up to date on everything MedWatch with the latest News, Announcements, and Press Releases below:

Mental Health as a Critical Component of Population Health Management

For employer-sponsored and self-funded health plans, population health management often centers on chronic conditions such as diabetes, cardiovascular disease, hypertension, and obesity. Mental health is sometimes addressed separately, yet national data shows that it directly influences outcomes, utilization patterns, and total cost of care. According to the National Institute of Mental Health, nearly 1 in 5 U.S. adults lives with a mental illness each year. The Centers for Disease Control and Prevention reports that depression is more common among adults with chronic conditions such as diabetes and heart disease. When behavioral health needs are not addressed alongside physical health, disease management…

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GLP-1s: One Part of a Holistic Care Strategy

Across employer populations nationwide, GLP-1 medications are becoming a more common part of weight management and chronic condition care strategies. Prices are beginning to come down. New formulations, including oral options, are expanding access. And for many individuals, these therapies are proving to be powerful tools in managing weight and chronic conditions like diabetes, heart disease, and high blood pressure. As GLP-1s become more accessible, one thing is becoming increasingly clear: medication alone is not a long-term strategy. Why GLP-1s Matter for Chronic Disease and Cost GLP-1 medications were initially developed for diabetes management, but their benefits extend far beyond blood…

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Back-to-School Mental Health

Back-to-School Mental Health: How Health Plans Can Be a Lifeline for Families Lake Mary, FL– As backpacks are packed and buses roll out, one in five high school students is quietly battling a mental health crisis, according to the CDC. The back-to-school season, while filled with promise, often brings a wave of emotional challenges for students and families alike. Recent CDC data paints a sobering picture: 40% of high school students say they regularly feel sad or hopeless — a sign of widespread emotional distress. 22% consumed alcohol, and 10% used illegal substances in the past month — coping mechanisms…

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URAC Congressional Briefing: MedWatch invited to Spotlight the Power of Accreditation in Chronic Disease Management

Lake Mary, FL – On Tuesday, July 15, from 10:30 to 11:30 a.m., MedWatch’s President and CEO, Sally-Ann Polson, will join a distinguished panel at the URAC Congressional Briefing in the Rayburn House Office Building in Washington, D.C. The event, titled “Accreditation 101: Improving Health Care Quality, From Chronic Care to Telehealth,” will explore the importance of accreditation and how Chronic Disease Management enhances the quality, access, and cost-efficiency of care. While the primary audience is Congressional staffers focused on healthcare policy, the briefing is also open to the public and will be moderated by Dr. Shawn Griffin, MD, URAC’s President and CEO. Other panelists include Jennifer Richards, PhD, PharmD, JD, URAC’s Senior…

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The Pulse | Issue 22

A Message from Sally‑Ann Polson, President & CEO At MedWatch, we know every claim represents a real person, someone who is trying to understand their health benefits while managing a new or ongoing condition. That’s where MedWatch’s Pathways Concierge shines! It offers personalized guidance through complex healthcare choices, delivered by a compassionate concierge representative who is well‑versed in each member’s specific benefit plan. Pathways Concierge isn’t just another service; it’s a high‑touch, single point of contact that should be a core part of every plan. It enhances the member experience by helping them understand and effectively access their benefits. With this level of…

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MedWatch Achieves Unprecedented Savings with High Dollar Claims Review Services

Lake Mary, Florida, March 25, 2025 — MedWatch, a trusted leader in population health and medical management, is proud to announce the exceptional results of its high-dollar claims review services, which include dialysis, medical transport, high-cost pharmaceuticals, out-of-network repricing, and more. The company’s RN clinical review team recently delivered impressive savings by reviewing a dialysis claim that initially totaled $281,661.32. After billing appropriateness was assessed and the claim was repriced at 140% of Medicare, MedWatch saved the client 95.2%, reducing the amount owed from $281,661.32 to just $13,646.40, resulting in savings of $268,014.92. The claim involved a member who was receiving daily, at-home…

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The Pulse | Issue 21

To everyone involved in managing benefit plans, from the plan sponsor to the healthcare decision-makers, to the brokers, and administrators, now more than ever is the time to demand more from your solution providers. The importance of managing high-dollar claims and high-risk members cannot be overstated when it comes to the financial stability of the plan and the protection of those members. These claims are complex, inflated, and often overrun with faulty billing practices and errors that don’t serve plans or their members well. But when you have a vendor partner working with you who understands the system and stands…

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The Pulse | Issue 20

A Message from Sally‑Ann Polson, President & CEO As part of MedWatch’s 2025 vision, we are continuously innovating to enhance the care and support we provide to plans and their members. In line with this commitment, we’re excited to introduce two transformative programs now fully integrated into our Case Management platform: Medzown’s Advanced Clinical Trial Access for cancer and complex diseases, and Quantify Specialty Care’s High‑Cost Drug & Infusion Services. These programs go beyond being new offerings—they represent MedWatch’s commitment to the ongoing evolution of the comprehensive support already available through our Case Management. The integration is seamless, with minimal implementation requirements. By knowing how these new programs function,…

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Navigating Vendor Fatigue in Healthcare: MedWatch Helps with Streamlined Solutions

MyHealthGuide Source: MedWatch, 11/3/2024 In today’s complex healthcare landscape, Third-Party Administrators (TPAs) often face challenges with vendor fatigue, managing multiple point solutions and the associated costs, such as implementation and file feed fees, which can increase operational complexity. MedWatch offers a range of proven, seamlessly integrated solutions that support TPAs by reducing the need for multiple vendors, ultimately enhancing plan efficiency and member experience. With MedWatch’s in-house core services, which include Pathways Concierge Member Support & Advocacy, along with URAC-accredited Health Utilization Review, Case, and Disease Management, and proprietary technology, MedWatch has the ability to provide multiple solutions that are…

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MedWatch Gives Back!

Lake Mary, FL – 06/12/2024 MedWatch, an industry leader in concierge member advocacy and medical cost containment, extends its heartfelt gratitude to our team members who participated in events supporting two vital causes this summer: The Charcot-Marie-Tooth Association (CMTA) virtual walk in May and The Trevor Project virtual walk in June. Named after the three doctors who first described it in 1886—Charcot, Marie, and Tooth—CMT is a hereditary peripheral neuropathy that affects the nerves controlling muscles. Despite the lack of a cure or treatment, the CMTA is relentlessly pushing for advancements through research and support services, offering hope and resources…

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