Ancillary Services:
Helping Members Stay Healthy
MedWatch's wide variety of ancillary services enhance the benefit offering for members while helping to reduce the overall costs of care to the plan.
Virtual Primary Care
Flexibility Meets Personal Connection
Plan members want the best of both worlds: the convenience of seeing a doctor virtually and the ongoing relationship with their physician. Our virtual primary care service combines the cost savings of telemedicine with the personal attention of a dedicated physician for members.
Virtual Primary Care Key Program Features
1-on-1 Doctor
Relationship
Free visits for children
(under 18)
Unlimited
Virtual Visits
Test orders and
follow-ups
Electronic
Prescriptions
Specialist referrals
(as needed)
Telemedicine Services
Timely Help for Employees Who Can’t Get to the Doctor’s Office
Finding time to see a doctor can be difficult, as is simply getting an appointment. Our telemedicine solutions provide 24/7/365 access for plan members to help them get the care they need when they need it most. It also provides the plan with savings over traditional doctor visit claims, and reduces unnecessary utilization of urgent care and emergency room facilities.
Two Premier Program Options
24/7/365
Physician Telemedicine
A nationwide network of practicing physicians helps plan members access a doctor from wherever they are and at any time, eliminating the challenges of seeing someone when they are sick.
24/7/365
Physician Telemedicine
with AI Supported Telehealth
Utilizes artificial intelligence and an app-based platform to assist members with clinical issues, concerns, and questions such as allergies, cold and flu symptoms, urinary tract and ear infections, etc., including Mental Health support, while providing telephonic access to qualified physicians and minimizing the utilization and related costs of ER and Urgent Care settings.
24/7/365 Nurse Advice Call Line
Care Guidance from Expert Nurses Anytime
It can be difficult to know where to get started when a plan member is looking for care. Our 24/7 Nurse Advice Call Line service connects nurse clinicians with callers to provide medical advice and direct them to the proper level of care.
Employee Assistance Program with Behavioral Health Support
Help Health Plan Members Overcome Personal Challenges
A comprehensive system of in-person and digital modalities redefines our approach to the modern employee assistance program (EAP). By looking at mental health support through a more human-centric lens and facilitating personalized access to quality care, this program supports employees, spouses and dependents (up to age 26) with a variety of both personal and work-related issues such as depression, anxiety, grief, and more, creating a positive impact on employee health, wellbeing and productivity.
Explore MedWatch Services
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