Disease Management: Helping Members Understand & Manage Their Chronic Conditions

Members with chronic conditions who are engaged with a MedWatch Total Lifestyle Coach have the support necessary to understand and manage their condition, leading to improved health and improved quality of life.


Our Commitment to Quality

URAC accredited since 2007, MedWatch’s Disease Management program supports members through proactive engagement that creates a trust-based, collaborative relationship aimed at improving that member’s health.

Living Well

Helping Members Live Well with Their Chronic Conditions

Living Well with Chronic Conditions helps members manage the day-to-day responsibilities of their chronic conditions. Each participant is paired with a Total Lifestyle Coach that helps them navigate their healthcare journey and empower them with the knowledge and confidence to take control of their condition and ongoing health.

Member Story

How one member used the Living Well program and a MedWatch Total Lifestyle Coach to make a positive impact on his health.

Meet Matt

Matt* is a 61-year-old employee of a company that included MedWatch Disease Management as part of their benefit plan. Through MedWatch’s claims data mining process, Matt was identified as a candidate for the Living Well with Chronic Conditions (Disease Management) program, as his claim activity indicated he may have multiple conditions including diabetes, fibromyalgia, and obesity. Click to read his story.

After his first conversation with A MedWatch Total Lifestyle Coach (TLC), Matt agreed to participate in the Living Well program. Together they set achievable goals that would allow Matt to make real progress and positively impact his health at no cost to him.

Over the next several months, Matt and his TLC had regular discussions about his conditions and progress. His TLC provided the necessary coaching, support, and tools to help Matt succeed at managing his conditions, improving his quality of life, and taking control of his health. He has become more physically active, lowered his A1c**, and has lost over 40 pounds***. He has not been hospitalized since starting the Living Well Program. Matt attributes his newfound lease on life to his TLC, the Living Well program, and his desire to live a healthier and happier life.

Matt’s participation led to a marked improvement in his overall health, and a significant savings in ongoing healthcare costs to both Matt and the Plan.

Initial Savings to the Plan after 6 months of engagement:

*Name has been changed

**A1c decreased from a high of 10.4% to 7.5%. A decrease of 2.9%. 2.9% X $1200 per percent lost = a savings of $3,480.00 in managed savings.

***Member lost a total body weight of 15.129%. $440.00 per percent lost = $6,656.76 in additional managed savings.

Conditions Our Program Helps Members Manage

MedWatch Disease Management addresses some of the most costly and prevalent chronic conditions, helping members and health plans achieve better clinical outcomes and reduce spend.


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Chronic Obstructive Pulmonary Disease

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Congestive Heart Failure

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Coronary Artery Disease

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And related comorbidities, such as hypertension and obesity, that exist in conjunction with the conditions listed above. Rare and complex conditions such as Crohn’s, Multiple Sclerosis, Epilepsy, etc., are managed through our Complex Chronic Condition Management program.

Additional Services Designed to Promote Member Health

Our Disease Management programs and services enable us to support health plan members, even when their circumstances are unique. The MedWatch team provides targeted support, education, and coaching so members learn to self-advocate, manage their conditions, and thrive!

Diabetic Monitoring / Connected Device Programs

Our diabetic monitoring program is designed to address real-time alerts and provide timely education and coaching necessary to reduce ER visits and hospitalizations

Baby & Me Maternity Management

Offers resources and specialized support for expectant mothers to minimize risks associated with pregnancy

Health Assessment Program

Identifies potential high-risk, high-cost events within the plan population in order to provide member outreach, education, and programs that support chronic condition management and wellness efforts

Wellness Programs

A variety of programs that promote holistic wellbeing such as Tobacco Cessation and Weight Management

Explore MedWatch Services

Click below to explore our other services.

Pathways Concierge

Utilization Management

Case Management

Disease Management

Claims Solutions

Ancillary Services

Direct Contracts

Want to See More?

Request your own copy of our Services Overview!

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